Systems and methods for simulating a notification system

摘要

Systems and methods for a cloud management system which utilizes both technical and business metrics to achieve operational efficiencies. The systems and methods can be used to provide an elastic infrastructure model for an emergency notifications system which delivers near infinite scale with guaranteed near 100% uptime. In an embodiment, a mass recipient emulator can be utilized for testing of the notifications system with actual phone call or message exchange.

主权项

1. A system for testing a notification system by simulating phone calls to recipients comprising:
a receiver configured to receive inbound phone calls; and a processor coupled to the receiver and configured to provide a mass recipient emulator, said mass recipient emulator configured to:
determine a model for end user behavior based on caller identification information associated with the inbound phone calls;simulate said end user behavior, said behavior selected from the group consisting of: hanging up after hearing or during a greeting, listening to a few seconds of a message and then hanging up, responding to a message, and listening to a message multiple times; andderive optimal notification characteristics from historical usage data collected by the notification system during the simulating.