| 摘要 |
<p>A method, system and computer program is provided for enabling live sales support for a salesperson where the sales process depends on information or approvals from a remote office. The invention provides for the capture and digitization of written information obtained by a salesperson in consultation with a customer. Data is transferred to one or more remote computers defining back office systems, and processed according to pre¬ determined rules that support the particular sales process. Feedback is provided to the salesperson, including, for example, enabling conclusion of a sales transaction. The invention enables the mobilization of salespersons at relatively low cost while maintaining integration with office systems located at a remote office location. The invention also enables interaction with other system(s) or personnel assisting/providing approval to the sales transaction. The invention further enables the payment to conclude the sales transaction.</p> |
