Communication routing based on presence in a confined wireless environment

摘要

System(s), method(s) and user interfaces are provided to route an incoming communication (e.g., a voice call, a data call) to a wireless devices or a wireline device, based in part on at least one routing preference and a presence condition of a mobile device in a confined wireless environment served by a confined-coverage access point (AP). The at least one routing preference is subscriber-specific and configurable by the subscriber linked to the mobile device, whereas the presence condition reveals if the mobile device is attached to the confined-coverage AP and is automatically detected. A routing server acquires the at least one routing preference and the presence condition for the mobile device. Based on routing logic applied to the at least one routing preference and the presence information, the routing server directs the incoming communication to a set of wireline devices, a set of wireless devices, or a combination thereof.

主权项

1. A method, comprising:
receiving, by a system comprising a processor, an indication to effect customized call processing to route an incoming call that has been initiated as a call to a called device; receiving, by the system, an access point device presence condition of a mobile device that conveys whether the mobile device is attached to an access point device, associated with the mobile device, that serves a defined coverage area, wherein the defined coverage area is associated with a customer premises equipment device area; receiving, by the system, a routing preference associated with the called device, wherein the routing preference comprises personalized data representing a preference to route the incoming call based on the access point device presence condition of the mobile device; determining, by the system, candidate destination devices based on the routing preference that facilitates determining that the candidate destination devices are associated with the mobile device, wherein the candidate destination devices comprise the called device; and selecting, by the system, a destination device of the candidate destination devices to effect the customized call processing based on the routing preference and the access point device presence condition of the mobile device, wherein the selecting comprises:
identifying a group of candidate destination devices of the candidate destination devices, in response to determining that the called device is a wireless device;identifying a group of candidate device of the group of candidate destination devices as the destination device, in response to determining that the access point device presence condition conveys that the mobile device is attached to the access point device associated with the mobile device and based on the routing preference; andidentifying another candidate device of the group of candidate destination devices, different than the candidate device, as the destination device, in response to determining that the access point device presence condition conveys that the mobile device is not attached to the access point device associated with the mobile device and based on the routing preference; and initiating, by the system, routing of the incoming call to the destination device.