TRANSFORMING DATA TO SHARE ACROSS APPLICATIONS

摘要

A qualifying system receives a channel activity record from one of a plurality of different external systems, over one of a plurality of different communication channels. It accesses qualification rules to determine whether the channel activity record is to be transformed into one or more target entities in a computing system. If so, a conversion engine accesses user-configurable mappings and conversion rules to identify conversion actions that are to be taken in order to transform the channel activity record into one or more target entities. The conversion engine performs a data transformation on the channel activity record to transform it into the identified one or more target entities.

主权项

1. A computing system, comprising:
a qualifying system that receives, over a first communication channel, a channel activity record that has values indicative of a sensed user interaction activity in any of a plurality of different external systems and determines that the channel activity record is to be transformed into a target entity in the computing system, to identify the channel activity record as a qualifying channel activity record; a set of conversion rules that identify conversion actions to take to transform the qualifying channel activity record into the target entity; a conversion engine that accesses the conversion rules and performs the conversion actions on the values in the qualifying channel activity record to transform the qualifying channel activity record into the target entity, and that stores the target entity for access in the computing system; and a transformation configuration component that generates a configuration user interface with configuration user input mechanisms that detect user configuration inputs and that configure the qualifying system and the set of conversion rules based on the user configuration inputs.