HUMAN TASK MONITORING AND CONTEXTUAL ANALYSIS FOR DOMAIN-SPECIFIC BUSINESS PROCESSES

摘要

a computer-implemented business process monitoring system includes a set of concept probes. Each concept probe is communicatively connected to a monitoring component of an associated business process management (BPM) infrastructure. In response to the BPM infrastructure deploying a domain-specific business process activity—including at least one manual task—each concept probe queries the BPM infrastructure for manual task information associated with execution of the business process activity. In response to receiving the manual task information from the BPM infrastructure and activity information acquired from an associated second probe connected to the BPM infrastructure, each concept probe correlates the manual task information with the activity information. Each concept probe generates monitoring information based on the correlated data.

主权项

1. A computer-implemented business process monitoring system comprising:
a set of concept probes, each concept probe being communicatively connected to a monitoring component of an associated business process management (BPM) infrastructure, wherein in response to the BPM infrastructure deploying a domain-specific business process activity including at least one manual task, the each concept probe queries the BPM infrastructure for manual task information associated with execution of the business process activity; wherein in response to receiving the manual task information from the BPM infrastructure, and wherein in response to receiving activity information acquired from an associated second probe connected to the BPM infrastructure, the each concept probe correlates the manual task information with the activity; and, wherein the each concept probe generates monitoring information based on the correlated data.