Systems and methods for message collection

摘要

The invention provides systems and methods for processing communication content from a user device. The method performed by a computer and comprising inputting an electronic communication that includes communication content and a routing character string. The communication content constituted by data generated as a result of, and representative of, characters keyed into the user device by the user. Maintaining a bin collection including bins. Performing processing on the communication content including identifying the user and a bin collection of the user based on the routing character string; and processing the communication content including (1) mapping first data to a command; and (2) mapping second data to a bin. The command dictates particular action to be performed, and the bin identifies an identified bin upon which to perform the action; and performing the action on the identified bin.

主权项

1. A system that processes content disposed in an electronic communication from a user device of a user, the user device assigned a routing character string, the system comprises a processor coupled to a memory configured to execute programmed instructions stored in the memory, the system comprising:
a communication portion that inputs an electronic communication from the user device, the electronic communication including communication content and the routing character string, and
the communication content constituted by data generated as a result of, and representative of, characters keyed into the user device by the user, the communication content including at least a character string, and
the character string having been keyed in by the user to the user device and represented in the electronic communication, input by the communication portion, as the electronic communication; and a processing portion that maintains a bin collection for the user, the bin collection including a plurality of bins; and the processing portion performing processing including:
identifying the user and the bin collection of the user based on the routing character string;identifying the character string contained in the electronic communication; the processing portion performing either:
(A) processing the character string to identify at least one of: (a) a command, the command dictating particular action to be performed by the processing portion, and (b) an identified bin, in the bin collection of the user, upon which to perform the command; or(B) performing further processing to identify at least one of: (a) the command and (b) an identified bin, if not identified through processing the character string; and the processing portion performing the command on the identified bin, the identified bin being one of the plurality of bins in the bin collection of the user; and the processing the character string is performed by the processing portion using natural language processing that includes:
comparing the character string to words in a plurality of word sets;determining that the character string matches with a word in a word set, the matching word in the word set constituting a first matching word in a first active word set; andmapping the first active word set to a first word set collection (WSC) directive, the first WSC directive constituting at least one of the command and the identified bin.