Centralized service management system for two-way interactive communication devices in data networks

摘要

A system configured to manage and process service requests within a data network comprises a link server device (114) that is configured to receive a service request from an interactive communication device (106), wherein the link server device attaches link server information to the service request indicating the operational capabilities of the link server device. A server device (112) is configured to receive the service request from the link server device and supply a service request response based upon information in the service request and the link server information. The link server device executes a service command upon receipt of the service request response and supplies a status response to the interactive communication device.