| 摘要 |
PROBLEM TO BE SOLVED: To provide customer information for improving the customer service to an attendant simultaneously when a customer enters a shop by reading the information of an information recording body carried by the customer without contacting and retrieving the customer information of the customer when the customer centers the shop. SOLUTION: For instance, in the shop such as a restaurant or the like whose entrance is an opening/closing type door, when the customer opens the door, a door on/off opening and closing switch 121 is operated and a radio type card information reader/writer 120 is operated. The radio type card information reader/writer 120 reads and writes the information without contacting between a customer card (non-contact type IC card) 122 carried by the customer and reads card information recorded in the customer card 122. Then, corresponding to the contents of the card information, the greeting message of shop entry or the like is answered by a voice response device 104. Then, a customer ID is read from the card information and the customer information on an external file 118 corresponding to it is retrieved and displayed at a display device 103. |
