| 摘要 |
A method of communicating with a user includes receiving a call from the user via a first mode of communicating; sending, to an emergency information service, via a communications network, a request for information associated with the user; receiving, from the emergency information service, via the communications network, information characterizing more than one mode of communicating with the user; and initiating communication with the user via a second mode of communicating, the second mode of communicating included in the more than one mode of communicating with the user. |
