Personal-call and feature control system and method for controlling telephones, providing extended features for such telephones and routing of media-rich calls

摘要

A Personal-CFC system and method is described for controlling a multiplicity of telephones, for providing extended feature sets globally to all such telephones and for routing of media-rich calls between such telephones and multimedia equipment. The Personal-CFC is a software program that is easily embedded in various devices and it requires no hardware. For example, a mobile Personal-CFC system can be incorporated into a PDA or PC. The end user can use the Personal-CFC system to control other telephones, such as conference telephones, that do not belong to the end user.

主权项

1. A method, comprising:
receiving an incoming call from a service provider at a Personal Call and Feature Control system (Personal-CFC), using a Personal-CFC stored User profile to automatically select a destination telephone, enabling, by the Personal-CFC, a user to answer the incoming call using the destination telephone, applying a user's customized feature set to the incoming call, wherein the user's customized feature set is different from a feature set of the destination telephone, and connecting, through the Personal-CFC, the incoming call to the destination telephone without any interaction with the service provider, wherein the user is able to handle the incoming call from the service provider with the destination telephone using the user's customized feature set, and wherein the connection between the service provider and the destination telephone through the Personal-CFC is exclusively controlled by the Personal-CFC for a duration of the incoming call from beginning to end, wherein the destination telephone does not interact with the service provider to control the connection during the duration of the incoming call.