User management of a response to a system alarm event

摘要

A system and method for managing a response to an alarm event for an alarm system monitoring a premises are provided. The premises is associated with at least one user device. The system includes a monitoring device including a processor programmed to: determine whether an alarm event has triggered at the premises, determine whether a user response message associated with the at least one user device has been received, and in response to receiving the user response message, cause an indicator at a remote monitoring center to indicate whether the user wants at least one response action.

主权项

1. A system for managing response to an alarm event for an alarm system monitoring a premises, the premises being associated with at least one user device, the system comprising:
a monitoring device including a processor programmed to:
determine whether an alarm event has triggered at the premises;determine whether a user response message associated with the at least one user device has been received; andin response to receiving the user response message:
cause an indicator at a remote monitoring center to indicate whether the user wants at least one response action; andcause transmission of an update message to at least one other user device associated with the premises, the update message indicating whether or not at least one of a plurality of users associated with the premises wants the response action, the update message including the identity of the user that wants the response action.