发明名称 |
Dynamic multidimensional barcodes for information handling system service information |
摘要 |
Multi-dimensional barcodes at a product include service identifiers for the product so that an end user with a portable information handling system captures an image of the multi-dimensional barcode and extracts the service identifiers to obtain service information from a service network location. For example, a service identifier embeds a URL that links to a video demonstrating how to assemble the product. As another example, a service identifier links to a service network location and includes a unique identifier so that an end user retrieves warranty or purchase information for the product. In one embodiment, a chassis supports plural information handling system modules and present information for the modules with QR codes displayed at a chassis-wide dynamic fault code display. |
申请公布号 |
US9430576(B2) |
申请公布日期 |
2016.08.30 |
申请号 |
US201414276355 |
申请日期 |
2014.05.13 |
申请人 |
Dell Products L.P. |
发明人 |
Terwilliger Kevin;Lauffer Scott;Bishnoi Pankaj;Lawrence Bradley |
分类号 |
G06K19/06;G06K7/10;G06F11/32;G06F11/07;G06Q20/32;G06F17/30;G06Q10/00;H04L29/08 |
主分类号 |
G06K19/06 |
代理机构 |
Terrile, Cannatti, Chambers & Holland, LLP |
代理人 |
Terrile, Cannatti, Chambers & Holland, LLP ;Holland Robert W. |
主权项 |
1. A method for servicing an information handling system, the method comprising:
presenting diagnostics information at a display associated with the information handling system, the diagnostics information embedded in a quick response code, the information handling system disposed as a module in a slot of a chassis, the chassis having plural slots; capturing an image of the quick response code with a portable telephone camera; analyzing the image with the portable telephone to determine the diagnostics information at the portable telephone, the diagnostics information including a slot identifier of the slot having the information handling system module; and applying the diagnostics information at the portable telephone to present service information at the portable telephone. |
地址 |
Round Rock TX US |