摘要 |
<p>A programming application for creating an Interactive Multimedia Application (IMA) (239) which includes access to and rendering of multimedia files stored in a data repository has first selectable software modules providing functionality for an Interactive Multimedia Application other than access to and rendering of the multimedia files, and at least one selectable Interactive Multimedia Viewer (IMV) (227) software module including a code set adapted to access and render media code from multimedia files stored in a data repository and an editable layer allowing the programmer to program limitations limiting access by the IMV to preselected media files. Multimedia files stored in the data repository represent multimedia transactions, and are typically characterized with tags according to one or more of date, time, participants, file type, company affiliation of participants, subject or issue, and relationship to other multimedia files, and IMVs (227) are limited through the editable layer to tags of the multimedia files.</p> |
申请人 |
GENESYS TELECOMMUNICATIONS LABORATORIES, INC. |
发明人 |
BECK, CHRISTOPHER, CLEMMETT, MACLEOD;BERKE, JONATHAN, MICHAEL;JOHNSTONE, JOEL, A.;MITCHELL, ROBIN, MARIE;POWERS, JAMES, KARL;SIDELL, MARK, FRANKLIN;KNUFF, CHARLES, DAZLER |