发明名称 |
Conference presence based music-on-hold suppression system and method |
摘要 |
A private branch exchange (PBX) (or network hosted device) is described herein that is capable of obtaining information (e.g., in-a-conference presence state) that indicates a user is participating in a multi-party conference call which is being hosted by an external conference/collaboration bridge and is further capable of disabling a music-on-hold feature on an extension associated with a device belonging to the user such that if the user places the device on-hold then no sound (e.g., music, radio) will be injected into the multi-party conference call. |
申请公布号 |
US9363382(B2) |
申请公布日期 |
2016.06.07 |
申请号 |
US201314035741 |
申请日期 |
2013.09.24 |
申请人 |
Alcatel Lucent |
发明人 |
Jachner Jack |
分类号 |
H04M3/42;H04M3/56;H04M3/428 |
主分类号 |
H04M3/42 |
代理机构 |
Capitol Patent & Trademark Law Firm, PLLC |
代理人 |
Capitol Patent & Trademark Law Firm, PLLC |
主权项 |
1. A method for enabling a device to automatically disable a music-on-hold feature, the method comprising:
collecting real-time presence information about a person's utilization of a communication unit from a plurality of different sources using a presence server, the plurality of different sources consisting of: an email source, a computer source, an Instant Messaging source, a calendar source and a mobile device source; aggregating and analyzing the collected real-time presence information in view of preference rules and policies using a rules engine, the rules engine and presence server a part of a presence system; setting a presence state as “in-a-multi-party conference call/collaboration session” for a person's communication unit based on a determination that the person is participating in a multi-party conference call/collaboration session using the rules engine; publishing the “in-a-multi-party conference call/collaboration session” presence state by the presence server; and upon receiving the published “in-a-multi-party conference call/collaboration session” presence state information from the presence system, disabling the music-on-hold feature on the device's extension associated with the communication unit prior to placing the communication unit on-hold so that no sound will be injected into the multiparty conference/collaboration session when the communication unit is placed on hold. |
地址 |
Boulogne-Billancourt FR |