UPDATING PROGRESSION OF PERFORMING COMPUTER SYSTEM MAINTENANCE

摘要

A method, computer program product, and computer system for updating progression of performing computer system management. A computer system receives a log-on of a change implementer onto a managed computer system and searches a change request on a managing computer system. In response to that the change request is found, the computer system receives from the change implementer a command with a current date and time and matches the command to one or more tasks within the change request. In response to determining that the command matches the one or more tasks, the computer system updates start dates and times of the one or more tasks. And, in response to that the one or more tasks are completed, the computer system updates stop dates and times of the one or more tasks.

主权项

1. A method for updating progression of performing computer system management on a managed computer system, the method comprising:
receiving, by an operating system daemon of the managed computer, a log on of a change implementer; sending, by the operating system daemon, information of the change implementer and the managed computer system, to a managing computer system; searching, by the managing computer system, on a change and configuration system on the managing computer system, configuration items of the managed computer, based on the information of the change implementer and the managed computer system; searching, by the managing computer system, on the change and configuration system a change request associated with the configuration items; determining, by the managing computer system, whether the change request is found on the change and configuration system; receiving, by the managing computer system, from the managed computer system, a command with a current date and time, in response to determining that the change request is found on the change and configuration system; sending, by the managing computer system, to the change implementer a warning, in response to determining that the change request is not found on the change and configuration system; searching and matching, by the managing computer system, on the change and configuration system, one or more tasks in the change request, the one or more tasks started by the command and owned by the change implementer; updating, by the managing computer system, on the change and configuration system, status of the one or more tasks with start dates and times of the one or more tasks, in response to determining that the command matches the one or more tasks found on the change and configuration system; and updating, by the managing computer system, on the change and configuration system, the status of the one or more tasks with stop dates and times of the one or more tasks, in response determining that the one or more tasks are completed.