Tele communication process uses a network with a server data base and identification data to simplify making calls

摘要

The telephone system has a caller [3] connected over a network [1] to a service provider [2] that connects the user to connections [4-6] in a call centre [7]. Identification data for the user is interpreted by the server using data base information [8] allowing data to be displayed for selection in making a call to a selected person.