摘要 |
A network based service manages unanswered calls to telephone numbers. The network picks up the call before it 'fails' (e.g. hits a busy tone, rings out, phone is off, phone cannot connect); this can be before or upon or shortly after the network decides to terminate ringtone or to not offer any ringtone. The network then plays back an IVR recording giving the option of speaking a text (SMS, MMS, email, IM etc) to the person they were trying to call. Consequently the caller always gets through to something useful, which may also be seen as less formal than ordinary voicemail, and hence more likely to be used. The caller may force the network to offer the option of speaking a text by pressing the "*" key during the ringtone. |