Enhanced communication service for predicting and handling communication interruption

摘要

A method and apparatus for anticipating communication interruption. If, during an established call between two communication devices, a telecommunication device determines that a communication link to one of the devices will be interrupted, either temporarily or permanently, the device predicts the interruption in the communication link. The device may send a message, as pre-determined by at least one of the communication device, to the communication device of the predicted or pending call drop or interruption. After the interruption the previously established call is resumed. If a reconnection attempt is appropriate, then the device will attempt to reconnect to the dropped device. If a reconnection attempt is not appropriate, or if the reconnection attempt is unsuccessful, the non-dropped communication device is connected, as predetermined by either of the communication devices, to an appropriate connection, such as, to a voice mail. If the reconnection attempt is successful, the call between the two communication devices is re-established.

主权项

1. A method, comprising:
determining, by a system comprising a processor, likelihood data representative of a likelihood that a communication service associated with communication devices will be interrupted; in response to determining that the likelihood data satisfies a defined criterion with respect to a predicted interruption of the communication service, initiating, by the system, a recording of a first portion of a message via a first communication device of the communication devices, wherein a second portion of the message is recorded subsequent to an interruption determined to have occurred to the communication service; and in response to determining that the communication service has been restored, initiating, by the system, a transmission of the message to a message server associated with a second communication device of the communication devices.