Communication management system, communication management method, and computer program product

摘要

A communication management system manages communication terminals transmitting and receiving communication data. The system includes a session management unit configured to manage session identifying information and terminal identifying information in an associated manner, the session identifying information being used to identify a communication session being performed among a plurality of communication terminals and the terminal identifying information being used to identify each of the communication terminals; a receiving unit configured to receive, from a conversion system, terminal identifying information about a communication terminal that is being in communication, the conversion system mutually converting a communication scheme of communication data transmitted from one communication terminal and a communication scheme of communication data transmitted from another communication terminal; and a transmitting unit configured to transmit, to the conversion system, session identifying information that is associated with the received terminal identifying information in the session management unit.

主权项

1. A system comprising:
a memory configured to store session identification information for identifying a session that is established between a first communication terminal and a second communication terminal based on a first communication method through a relaying apparatus and identification information of the first communication terminal and the second communication terminal in association with each other, the first communication terminal or the second communication terminal being configured to transmit communication data based on the first communication method; a receiver configured to receive session start instruction information for instructing a start of a session from a third communication terminal that transmits communication data to another communication terminal based on a second communication method different from the first communication method while the communication data is transmitted using the session established between the first communication terminal and the second communication terminal based on the first communication method through the relaying apparatus, the session start instruction information including at least the identification information of the first communication terminal without including the session identification information; and processing circuitry configured to identify session identification information for identifying a session being established between the first communication terminal and the second communication terminal based on the identification information of the first communication terminal included in the session start instruction information, the session identification information being associated with the identification information of the first communication terminal stored in the memory, wherein the third communication terminal that transmits the communication data based on the second communication method is allowed to join the session being established between the first communication terminal and the second communication terminal through the relaying apparatus and a conversion system that mutually converts the first communication method and the second communication method, based on the session identification information identified by the processing circuitry.