SYSTEM AND METHOD FOR PROVIDING A COMMUNICATION PLATFORM WITH GUIDED DIALOGICAL FUNCTIONS

摘要

A system and method for guiding communication by users engaging in dialogue are provided. At least part of a dialogue is received from a user. The received part of the dialogue is analyzed to produce content analysis data. At least one discourse rule is selected from a plurality of discourse rules. The selected at least one discourse rules is applied to the content analysis data, and at least one suggestion to a user engaging in the dialogue is generated. Utilizing the at least one suggestion by the user promotes, in an automated fashion, the use of validated dialogical strategies in the dialogue.

主权项

1. A system for guiding communication by users engaging in dialogue, the system comprising:
one or more computers executing a server application that provides: a semantic analyzer component configured to analyze at least part of a dialogue to produce content analysis data, and (ii) a communication facilitator component configured to:
select at least one discourse rule from a plurality of discourse rules;apply the discourse rules to the content analysis data, andprovide at least one suggestion to a user engaging in the dialogue; wherein the user utilizes the at least one suggestion by selecting or adapting a statement based on the at least one suggestion, and wherein utilizing the at least one suggestion promotes, in an automated fashion, the use of validated dialogical strategies in the dialogue.