Tracking the progression of a communication session

摘要

A global identifier is generated based on the initiation of a communication session in a network. The global identifier is sent during the initiation of the communication session. For example, in a Session Initiation Protocol (SIP) INVITE, the global identifier is passed as the communication session progresses across the network. The communication session is logged based on the global identifier in a communication log. A map of the communication session is built from the session log based on the global identifier. The map includes all the elements that were involved with the communication session.;In another embodiment, the global identifier is used to for a communication session that is sent across multiple disparate networks. The global identifier is passed in-band during the establishment of the communication session across the disparate networks.

主权项

1. A method comprising:
receiving, by a microprocessor, a first global identifier that was generated based on an initiation of a first communication session in a first network, wherein the first global identifier is received during the initiation of the first communication session, wherein the first communication session is a communication session that occurs between the first network and a second network that are connected by a Public Switched Telephone Network (PSTN), wherein the first network and the second network are Session Initiation Protocol (SIP) or Web Real Communications (WebRTC) based; passing, by the microprocessor, the first global identifier as the first communication session progresses across the first network; generating, by the microprocessor, a second global identifier based on an initiation of the first communication session to the second network, wherein the second global identifier is used for the first communication session in the second network and the first global identifier is used for the first communication session in the first network; logging, by the microprocessor, the first communication session based on the first global identifier and the second global identifier in a communication log; and building, by the microprocessor, a map of the first communication session based on the first global identifier and the second global identifier by searching through the communication log for the first global identifier and the second global identifier, wherein the map of the first communication session is used for testing purposes.