| 发明名称 |
REAL-TIME CUSTOMER EXPERIENCE MANAGEMENT SYSTEMS AND METHODS |
| 摘要 |
A real-time experience management method, system, and mobile device include checking in a person with an associated mobile device at a site comprising a wireless infrastructure, location tracking, and sensors; communicating data associated with the person to a cloud service; receiving personalization information about the person from the cloud service; monitoring and updating an experience associated with the person at the site during a duration the person is at the site; and communicating data associated with the experience to the cloud service. |
| 申请公布号 |
US2016335686(A1) |
申请公布日期 |
2016.11.17 |
| 申请号 |
US201414286349 |
申请日期 |
2014.05.23 |
| 申请人 |
AthuluruTlrumala GiriSrinivasaRao;Attuluru Anand Ramesh |
发明人 |
AthuluruTlrumala GiriSrinivasaRao;Attuluru Anand Ramesh |
| 分类号 |
G06Q30/06 |
主分类号 |
G06Q30/06 |
| 代理机构 |
|
代理人 |
|
| 主权项 |
1. A real-time experience management method, comprising:
checking in a person with an associated mobile device at a site comprising a wireless infrastructure, location tracking, and sensors; communicating data associated with the person to a cloud service; receiving personalization information about the person from the cloud service; monitoring and updating an experience associated with the person at the site during a duration the person is at the site; and communicating data associated with the experience to the cloud service. |
| 地址 |
San Francisco CA US |
