Systems, methods, and computer program products for providing service credit to customer accounts in a wireless communications service network

摘要

Systems, methods, and computer program products use combinations of international mobile equipment identity (IMEI), international mobile subscriber identity (IMSI), and account information to determine if a customer is eligible for service credit in near real-time. The customer needs an active account prior to inserting a subscriber identity module (SIM) into a device and powering on the device for the system to determine credit eligibility. No further customer action is required. The credit application process determines credit eligibility based upon device credit eligibility, account tenure, and/or credit rules, and applies the credit to the customer's account. The customer may be proactively notified when the credit is applied. The credit and tenure rules may be changed as the industry and business needs change to remain competitive in the industry. The SIM used is configured with software to lock the SIM to the device upon first power-on.

主权项

1. A system, comprising:
a processor; and a computer-readable medium comprising instructions that, when executed by the processor, cause the processor to perform operations for determining eligibility for an activation credit for a user account associated with a mobile communication device, the operations comprising
obtaining a clean international mobile equipment identity list,receiving a trigger message initiated by a user mobile communication device in response to at least a subscriber identity module being inserted into the mobile communication device, wherein the trigger message includes an international mobile equipment identity of the mobile communication device, anddetermining whether the user account is eligible for the activation credit by
comparing the international mobile equipment identity to the clean international mobile equipment identity list,transmitting an account request to a second device,receiving, from the second device, an account response including an account type, anddetermining, based at least on results of comparing the international mobile equipment identity to the clean international mobile equipment identity list and further based on the account type, whether the user account is eligible for the activation credit.