Methods and systems facilitate troubleshooting or maintenance of in vitro diagnostic equipment. An operator of the equipment utilizes an app on mobile device to receive status information from the equipment and capture images of the equipment. Tutorials and interactive remote technical support can be provided utilizing this data.
申请公布号
EP3033594(A1)
申请公布日期
2016.06.22
申请号
EP20140836660
申请日期
2014.07.31
申请人
SIEMENS HEALTHCARE DIAGNOSTICS INC.
发明人
HUENERFAUTH, ANGELA;POLLACK, BENJAMIN;YAGCI, BARIS