Methods, systems and computer program products for providing internet protocol television communication services

摘要

A method of providing communications services to customer premise equipment (CPE) coupled to a television. The method includes operating a network element as a communications terminal server, the network element being part of a communications network. The network element receives from the CPE a request to initiate communications with a diagnostic system coupled to the communications network. The network element accesses a communications application executing on a communications server coupled to the communications network and pushes a communications interface to the CPE. The network element receives message information from the CPE and routes the message information to the communications server to initiate delivery of a message to the diagnostic system.

主权项

1. A method of providing communications services to customer premises equipment, the method comprising:
operating a network element as a communications terminal server, the network element being part of a communications network; receiving at the network element a request from the customer premises equipment to initiate communications with a diagnostic system coupled to the communications network, the request including a type of communication; the network element accessing a communications application corresponding to the type of communication received from the customer premises equipment, the communications application executing on a communications server coupled to the communications network; the network element pushing a communications interface to the customer premises equipment, the communications interface corresponding to the communications application accessed; the network element receiving message information from the customer premises equipment; and the network element routing the message information to the communications server to initiate delivery of a message to the diagnostic system.