System and method for obtaining customer information

摘要

A system to obtain customer information includes detection of interactions of a customer within a retail store, and storage of customer interaction information representing the interactions in a portable customer device. In another aspect, a system to obtain customer information includes detection of customer interactions with an employee, and storage of customer interaction information representing the interactions in a portable customer device. The employee may be located within a retail store or elsewhere, such as a customer service telephone extension.