发明名称 Managing Customer Interactions with a Product Being Presented at a Physical Location
摘要 A system detects and manages customer interactions with a product being presented at a physical location. A customer tracking device detects a customer within a predefined distance of a product during a first time period. A product motion sensor detects a movement of the product while the customer is within the predefined distance of the product during the first time period. One or more processors identify and record a first price of the product during the first time period. The customer tracking device further detects the customer within the predefined distance of the product during a second time period. One or more processors further determine a second price of the product during the second time period, and then determine a lower price of the product by comparing the first price with the second price. A price transmitter transmits the lower price to the customer during the second time period.
申请公布号 US2016180363(A1) 申请公布日期 2016.06.23
申请号 US201414574770 申请日期 2014.12.18
申请人 INTERNATIONAL BUSINESS MACHINES CORPORATION 发明人 Burkhart Michael J.;Carlson Michael P.;Shrader Theodore J. L.
分类号 G06Q30/02;G06K7/10;G06Q30/06 主分类号 G06Q30/02
代理机构 代理人
主权项 1. A system for detecting and managing customer interactions with a product being presented at a physical location, the system comprising: a customer tracking device, wherein the customer tracking device detects a customer within a predefined distance of a product during a first time period; a product motion sensor, wherein the product motion sensor detects a movement of the product while the customer is within the predefined distance of the product during the first time period; one or more processors for identifying and recording a first price of the product during the first time period; wherein the customer tracking device further detects the customer within the predefined distance of the product during a second time period, wherein the second time period and the first time period are separated by a predefined amount of time; wherein said one or more processors further identify a second price of the product during the second time period; wherein said one or more processors further determine a lower price of the product by comparing the first price with the second price; and a price transmitter, wherein the price transmitter transmits the lower price to the customer.
地址 Armonk NY US