发明名称 |
Managing Customer Interactions with a Product Being Presented at a Physical Location |
摘要 |
A system detects and manages customer interactions with a product being presented at a physical location. A customer tracking device detects a customer within a predefined distance of a product during a first time period. A product motion sensor detects a movement of the product while the customer is within the predefined distance of the product during the first time period. One or more processors identify and record a first price of the product during the first time period. The customer tracking device further detects the customer within the predefined distance of the product during a second time period. One or more processors further determine a second price of the product during the second time period, and then determine a lower price of the product by comparing the first price with the second price. A price transmitter transmits the lower price to the customer during the second time period. |
申请公布号 |
US2016180363(A1) |
申请公布日期 |
2016.06.23 |
申请号 |
US201414574770 |
申请日期 |
2014.12.18 |
申请人 |
INTERNATIONAL BUSINESS MACHINES CORPORATION |
发明人 |
Burkhart Michael J.;Carlson Michael P.;Shrader Theodore J. L. |
分类号 |
G06Q30/02;G06K7/10;G06Q30/06 |
主分类号 |
G06Q30/02 |
代理机构 |
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代理人 |
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主权项 |
1. A system for detecting and managing customer interactions with a product being presented at a physical location, the system comprising:
a customer tracking device, wherein the customer tracking device detects a customer within a predefined distance of a product during a first time period; a product motion sensor, wherein the product motion sensor detects a movement of the product while the customer is within the predefined distance of the product during the first time period; one or more processors for identifying and recording a first price of the product during the first time period; wherein the customer tracking device further detects the customer within the predefined distance of the product during a second time period, wherein the second time period and the first time period are separated by a predefined amount of time; wherein said one or more processors further identify a second price of the product during the second time period; wherein said one or more processors further determine a lower price of the product by comparing the first price with the second price; and a price transmitter, wherein the price transmitter transmits the lower price to the customer. |
地址 |
Armonk NY US |