Designation and notifying backup users for location-based monitoring

摘要

A method of operating a security monitoring system comprises defining a primary user at a location, defining at least one backup user based on input from the primary user, determining that an event has taken place that the primary contact is to be notified of, notifying the primary user of the event, and if the primary user does not respond to the notification in a predetermined period of time, notifying the at least one backup contact of the event. Backup users may be defined based on input from the primary user. Backup contacts may be contacted in an order based on the preferences of the primary user or the location of the backup contacts, for example. The police, a fire department, and/or an ambulance service may be notified if the primary user and the backup contact do not respond to the notifications. Systems are also disclosed.

主权项

1. A method comprising:
defining a primary user associated with a monitored location; defining at least one backup contact for the monitored location based on input from the primary user; determining, based on information collected by a security monitoring device at the monitored location, that an event has taken place at the monitored location that the primary user is to be notified of; sending a first notification of the event to the primary user via a computer-based network; and if the primary user does not respond to the first notification in a predetermined period of time, sending a second notification of the event to at least one of the primary user-designated backup contacts via the computer-based network, wherein the security monitoring device comprises:
a housing;a camera supported by the housing and configured to collect video of the monitored location;a temperature sensor supported by the housing and configured to detect a temperature associated with the monitored location;an air quality sensor supported by the housing and configured to sense a quality of air in the monitored location;a computer-based processing device supported by the housing; anda Bluetooth antenna, wherein the security monitoring device is configured to communicate with a remote security processing system that comprises a processor and a database via the computer-based network.