Method, device, and system for connecting to a communication device

摘要

A method and apparatus include a first server that communicates with a second server to cause a call back request to be communicated to an endpoint so that the endpoint can initiate a call back connection with the first server or a third server. Such a call back connection may occur near real time or in substantially real time so that updates can be supplied to an endpoint running an application supported by the server quickly and efficiently. The endpoint may register with the second server such that the second server is able to utilize notification messages for providing call back request information to the endpoint to advise the endpoint of a call back request.

主权项

1. A method of initiating a call back connection between a first communication endpoint and a first server, the first server having a processor and non-transitory memory, the method comprising:
a second server sending a first message to the first server, the second server having a processor and non-transitory memory, the first message identifying a first unique identification of the first communication endpoint; the second server receiving a second message, the second server being communicatively connected to the first communication endpoint, the second message comprising information directing the first communication endpoint to initiate a call back connection with the first server, the information directing the first communication endpoint to initiate the call back connection with the first server comprised of the unique identification of the first communication endpoint; the second server sending a third message to the first communication endpoint, the third message comprising at least a portion of the information directing the first communication endpoint to initiate the call back connection with the first server; in response to receiving the third message, the first communication endpoint initiating the call back connection with the first server; and wherein the information directing the first communication endpoint to initiate the call back connection with the first server is also comprised of at least one of an address of the first server and an identification of a port of the first server.