Method and system for communication forwarding

摘要

Methods and systems are provided for enabling handling of communication requests. Handling-profile information, which may be used in handling of communication requests directed to a user, may be received in a computerized central unit. The computerized central unit may then transfer handling information that is based on the handling-profile information, to a network server in a network with which the user is associated, for enabling the network server to handle (e.g., forward) communication requests associated with the user based on the handling information. The handling-profile information may comprise destination addresses for use in handling communication requests associated with the user; categorizations of callers into caller groups; and/or handling-schemes for specifying how to handle communication requests from particular callers. The handling-schemes may specify for different communication technologies, whether a received communication request through each communication technology is forwarded to a destination address using a particular communication technology.

主权项

1. A method, comprising:
receiving in a central unit, handling-profile information for use in handling of communication requests relating to a user, wherein the handling-profile information comprises information specifying, for each of a plurality of different communication technologies, corresponding handling criteria; and transferring by the central unit, handling information that is based on the handling-profile information, to a network server in a network with which the user is associated for enabling the network server to handle communication requests relating to the user based on the handling information.