Method and system of automatic and transparent management of user requests in an instant messaging system via virtual contacts

摘要

The device (100) has a switching module (7) establishing a communication between a terminal (1a) e.g. portable telephone, of a user (Ua) and a set of communication processors i.e. payment virtual buddies (20a-20m), from a communication in progress between the terminal and another set of communication processors i.e. merchant virtual buddies (10a-10n), in a previously established instant messaging session between the user and a virtual contact. Independent claims are also included for the following: (1) a method for switching between a part of a terminal of a user and a part of a communication processor (2) a computer program product comprising a set of instructions to perform a method for switching between a part of a terminal of a user and a part of a communication processor.