主权项 |
1. A system for communicating with a customer, via one or more communication modes, comprising:
a first computer having a memory storing non-transitory instructions, and a processor executing said instructions configured to receive a batch notification that enables the first computer to identify a batch of one or more customer records in the computer, for communicating in the near future, and to receive an identity notification that enables the computer to identify an identified customer that is being contacted or to be contacted in the near future, wherein at least one customer record associated with the identified customer is part of the batch; and a central data server in communication with the first computer having a memory storing non-transitory instructions, and a processor executing said instructions configured to perform the steps of:
providing the batch notification that enables the computer to identify the batch of one or more customer records; andproviding the identity notification that enables the computer to identify the identified customer. |