TAGS IN COMMUNICATION ENVIRONMENTS

摘要

Communication services enable users to communicate electronically using various modes of communication. Conversations between groups of users are common, where emails, other communications, and data are exchanged repeatedly over a period of time. Provision of tags in communication environments may enable the users to organize, search for, and share content of the conversations more efficiently, improving communication and collaboration among the users. For example, a tag module of a communication service may associate a communication with one or more tags such that the tags are persisted with the communication as the communication is exchanged, and transmit the communication to participants of the conversation. The tag module may also provide automatic classification, suggestion, and/or completion of the tags. The tags may be displayed in conjunction with the communication through communication user experiences associated with the participants, where the participants may interact with the tags for search and organization purposes.

主权项

1. A computing device to provide tags in a communication environment, the computing device comprising:
a memory configured to store instructions; and one or more processors coupled to the memory that are configured to execute a communication service, wherein the communication service comprises:
a communication module configured, to facilitate exchange of one or more communications within a conversation over one or more communication exchange channels; anda tag module configured to:
associate a communication with one or more tags such that the one or more tags are persisted with the communication as the communication is exchanged within the conversation, wherein, the communication includes one or more of an email exchange, a meeting invite, a shared contact card, a shared task, an online conference, an audio communication, a video communication, an application sharing session, a desktop sharing session, and a data sharing session; andtransmit the communication to one or more participants of the conversation over the one or more communication exchange channels, wherein the one or more tags are displayed in conjunction with the communication through communication user experiences associated with the one or more participants.