发明名称 SYSTEM AND METHOD FOR IDENTIFYING CUSTOMERS WITH ORDERED ITEMS AT A RETAIL ENTERPRISE
摘要 A system and method for identifying customers with ordered items at a retail enterprise may associate in a database each of a plurality of departments within a brick-and-mortar outlet with a different identification code, and also one of a plurality of customer codes identifying a customer with an order code identifying an order placed by the customer for an item to be delivered thereto by one of the departments. In response to a wirelessly received identification code and customer code, a display monitor at one of the plurality of departments is controlled to display a notification message if the received identification code matches the identification code associated with the one of the departments and the received customer code matches the customer code associated in the database with the order code. The notification message may include information relating to at least one of the customer and the order.
申请公布号 US2016171592(A1) 申请公布日期 2016.06.16
申请号 US201514965852 申请日期 2015.12.10
申请人 Meijer, Inc. 发明人 Pugh Brian;Robinson, JR. Elmer L.;Pallas David Scott;Ross K. Michael
分类号 G06Q30/06;G06F17/30 主分类号 G06Q30/06
代理机构 代理人
主权项 1. A method of identifying customers with ordered items at a retail enterprise, the method comprising: associating, with a first processor in a first database, each of a plurality of departments within a brick-and-mortar outlet of the retail enterprise with a different identification code, associating, with the first processor in the first or a second database, one of a plurality of customer codes identifying one of a plurality of customers of the retail enterprise and an order code identifying an order placed by the identified customer for an item to be delivered to the identified customer by the one of the plurality of departments, and in response to a wirelessly received identification code and customer code, controlling, at least in part with the first processor, a display monitor at one of the plurality of departments to display a notification message if the wirelessly received identification code matches the one of the plurality of identification codes associated in the first database with the one of the plurality of departments and the wirelessly received customer code matches the one of the plurality of customer codes associated in the first or second database with the order code, the notification message including information relating to at least one of the customer identified by the matching one of the plurality of customer codes and the order identified by the order code.
地址 Grand Rapids MI US
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