System and method for inferring reporting relationships from a contact database

摘要

A system and method for inferring reporting relationships from contact records. Contact records from a single company are identified, and each record is ranked based on the title. A probabilistic analysis is used to compare the number of contacts on the current level with the number of contacts on a lower level, and make a guess as to reporting relationships between contacts on the different levels. If a confidence score of a guessed reporting relationship is high enough, the reporting relationship is accepted, and contact records updated.

主权项

1. A method for inferring reporting relationships in an organization from contact information, the contact information stored as a plurality of contact records in a database system, each contact record having a defined set of entities, including at least a name, a title, and an organization name, comprising:
selecting, by the database system, an organization name; identifying, by the database system, a plurality of contact records having the selected organization name; assigning, by the database system, a rank to each of the identified contact records, the rank corresponding with a title on the corresponding contact record; inferring, by the database system, a reporting relationship from a first contact associated with a rank to a second contact associated with a different rank, based on a probabilistic analysis calculating a confidence score associated with the reporting relationship between the first contact record and the second contact record of the identified contact records; determining, by the database system, whether the confidence score associated with the reporting relationship exceeds a confidence threshold; and storing, by the database system, the reporting relationship in at least one of metadata associated with the identified contact records and a field associated with the identified contact records in response to a determination that the confidence score associated with the reporting relationship exceeds the confidence threshold.