Availability Management Processing for Brokered Engagements

摘要

Described are techniques for providing broker services to consumers and service providers. A system sends a graphical user interface to allow a service provider to set that service provider's availability to engage in a real-time consultation with a consumer across provider networks that the service provided is associated with and corresponding provider practices within the provider network.

主权项

1. A computer-implemented method comprising:
sending by one or more computer systems a graphical user interface that when rendered on a display allows a service provider to set that service provider's availability to engage in a real-time consultation with a consumer, the graphical user interface comprising: at least one listing of provider networks that the service provided is associated with, and with the at least one listing of provider networks including:
a listing of items corresponding to provider practices within the provider network; anda plurality of controls juxtaposed at least one of the at least one listing of provider networks and the items corresponding to provider practices, the plurality of control items; and receiving by the one or more computers a message from a user selection of at least one of the plurality of controls to cause the one or more computers to set that service provider's availability status for the at least one of the at least one listing of provider networks and the items corresponding to provider practices.