| 摘要 |
Methods and systems to predict user behavior based on analysis of a video communication by one or more processors, which methods include receiving a user video communication, extracting video analysis data optionally including facial analysis data for the user from the video communication, extracting, by the one or more processors, voice analysis data from the user video communication, generating an outcome prediction score based on the video analysis data and voice analysis data that predicts a likelihood that a user will take an action leading to an outcome, sending a responsive communication to the user based on the outcome prediction score to increase the likelihood of that outcome. |
| 主权项 |
1. A video analytics system adapted to predict user behavior based on analysis of a video communication, which comprises:
a node comprising a processor and a non-transitory computer readable medium operably coupled thereto, the non-transitory computer readable medium comprising a plurality of instructions stored in association therewith that are accessible to, and executable by, the processor, where the plurality of instructions comprises:
instructions that, when executed, receive a video communication from a user, wherein the video communication comprises an audio component and a video component;instructions that, when executed, analyze the video component to provide time-coded video behavioral data from the user;instructions that, when executed, analyze the audio component to provide time-coded spoken words from the user;instructions that, when executed, generate an outcome prediction score based on the analyzed video component and analyzed audio component that predicts a likelihood that a user will take an action leading to an outcome; andinstructions that, when executed, send a responsive communication to the user based on the outcome prediction score to increase the likelihood of that outcome. |
