| 摘要 |
PURPOSE: An automated teller machine(ATM) management system and a method are provided to enable an external manager to grasp a driving state of an ATM by using a smart phone, thereby taking measures corresponding to error generation. CONSTITUTION: An internal manager monitoring a driving state for a plurality of ATMs takes measure through an internal ATM management system(3). An external manager group(1) requests the driving state for a plurality of the ATMs. An external manager takes measures for error generation of a plurality of the ATMs. [Reference numerals] (1) External manager group; (2) External company group; (21) Equipment maintenance company; (22) Outsourcing company; (23) Security company; (3) Internal ATM management system; (4) Firewall; (40) Switching hub; (5,6,35) Router; (50) Operation server group; (70) Head/branch ATM; (90) Internal manager group; (91) Call center; (92) Headquarter department; (93) Branch manager |
