Method and apparatus pertaining to metrics-based prioritization of billing exceptions

摘要

Insurance billing includes receiving a plurality of exceptions arising out of one or more billing events and associated with one or more billed parties; categorizing the plurality of exceptions into a plurality of exception groups based at least in part on one or more types of exceptions; determining, for an exception group corresponding to a particular type of exception, a plurality of exception metrics for each of one or more corresponding billed parties; presenting, to the user, a selectable plurality of exception groups; and in response to a user selection of a particular exception group, presenting to the user one or more billed party identifiers of the one or more corresponding billed parties in the particular exception group and the plurality of exception metrics determined for each of the one or more corresponding billed parties.