摘要 |
PROBLEM TO BE SOLVED: To perform optimal transfer destination control adjusted to user's real action. SOLUTION: A plurality of transfer destinations with respect to telephone calls made to a user are stored in a position database 7-3 making them correspond to the positional information and time zone information (business hours etc.) of the transfer destinations. This makes a retrieval table TA. When a telephone call to a user A is transferred, the current position of the user A is detected from the position of a portable telephone 6 which the user A carries, and on the basis of this detected current position of the user A, the present time, and the retrieval table TA, a list in which transfer destinations are arranged in the order of high possibility the user A's exists. According to this transfer destination list, transfer destinations are selected in order, and the telephone call made to the user A is transferred. COPYRIGHT: (C)2005,JPO&NCIPI
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