Enhancing Messaging Application Functionality

摘要

A method includes executing a messaging application to generate a messaging session between a user device and an application contact that represents a communication channel with a business's application. The method further includes requesting historical items from one or more remote servers for insertion into the messaging session. The historical items include links that were generated by the remote servers and selected by a user prior to creation of the messaging session. The links are associated with the business's application. The method further includes receiving historical items from one or more of the remote servers, inserting the received historical items into the messaging session, and receiving user selection of one of the historical items. Additionally, the method includes launching an application according to an access mechanism of the selected historical item and setting the launched application state into a state specified by the access mechanism of the historical item.

主权项

1. A user device comprising:
memory including a messaging application, a web browser application, and a native application; and a processing unit coupled to the memory, the processing unit configured to:
execute the messaging application to generate a messaging session between a user of the user device and an application contact, the messaging session including a conversation between the user of the user device and the application contact, wherein the application contact represents a communication channel with a business's application;request historical items from one or more remote servers for insertion into the messaging session, wherein the historical items include links that were generated by the one or more remote servers and selected by the user of the user device prior to creation of the messaging session, wherein the links are associated with the business's application, and wherein the historical items each include an access mechanism for accessing a state of the web browser application and/or the native application;receive historical items from one or more of the remote servers;insert the received historical items into the messaging session;receive user selection of one of the historical items; andlaunch at least one of the web browser application and the native application according to the access mechanism of the selected historical item and set the launched application into a state specified by the access mechanism of the historical item.