METHOD AND SYSTEM FOR IDENTIFYING THE CAUSE OF NETWORK PROBLEMS IN MOBILE NETWORKS AND COMPUTER PROGRAM THEREOF

摘要

A method, system and computer program product for identifying the cause of network problems in mobile networks is disclosed. Embodiments of the present invention identify the root cause of problems related to connectivity and poor quality of experience preferably on user devices. The invention explores how measurements that are collected at various entities of the infrastructure can be used to automatically identify the reason for poor mobile network performance.

主权项

1. A method for identifying the cause of network problems in mobile networks, wherein said mobile network includes a plurality of nodes connected by links, the method comprising:
measuring, a first module in a first node, data information regarding to its network performance; and said first module, based on said measured data information and/or user input information, executing a survey to identify if a problem regarding said network performance is within said first module,characterized in that the method comprises in case said first module being unable to identify a reason for said problem:
a) establishing a communication channel between said first module and a second module in a second node; b) reporting, said first module, an indication of said problem to said second module; c) said second module, based on data information regarding to its network performance, executing a survey to identify if the reason of said problem is within said second module; andprogressing along successive nodes of said network performing steps a) to c) until a cause for the problem is found in one given node.