ORDER MANAGEMENT SYSTEM, ORDER MANAGEMENT METHOD, AND PROGRAM

摘要

An order management system, of the present invention can eliminate the need to call a waitperson. The order management system includes: a server communicating with a user terminal, which is capable of wireless communication with a wireless communication terminal, across a first network and with a kitchen terminal across a second network; the server comprising a user information registration means, a restaurant information registration means, and a wireless communication terminal registration means; the server storing visit information transmitted from a user terminal based on wireless communication between the user terminal and the wireless communication terminal; the server transmitting menu information to the user terminal based on the visit information; the server receiving order reception based on the menu information from the user terminal; and the server transmitting the order information and the wireless communication terminal information included in the order reception information to the kitchen terminal.

主权项

1. An order management system comprising a server that communicates with a user terminal, which is capable of wireless communication with a wireless communication terminal, across a first network and with a kitchen terminal across a second network,
wherein the server comprises: a user information registration means for registering user information including user identification data of the user terminal; a restaurant information registration means for registering restaurant information including restaurant identification data, kitchen terminal identification data, and menu information; a wireless communication terminal information registration means for registering wireless communication terminal information including wireless communication terminal identification data in association with the restaurant information; a visit information storage means for storing visit information, which includes the wireless communication terminal identification data received by the user terminal via wireless communication and the user identification data of the user terminal, the visit information being transmitted from said user terminal; a menu information transmission means for transmitting corresponding menu information to the user terminal having transmitted the visit information; an order receipt information storage means for storing order receipt information including order information, which is selected by a user based on the menu information transmitted to the user terminal and transmitted from the user terminal, and the visit information; and an order receipt information transmission means for transmitting at least the order information among the order receipt information and the wireless communication terminal information to a corresponding kitchen terminal.