| 摘要 |
The present invention provides apparatuses, methods, computer programs, computer program products and computer-readable media regarding building and applying operational experiences for CM operations. The present invention comprises collecting operational experience information on executed operations from various logical entities via an interface, the collected operational experience information including execution data, and performance data concerning the executed operation, analyzing the operational experience information of the executed operations, storing the operational experience information of the executed operations in the central entity, and arranging the operational experience information of executed operations into different groups in the central entity according to similarities in the analyzed execution data of the operational experience information. |
