A METHOD, TERMINAL, NETWORK SIDE DEVICE AND SYSTEM FOR COLLECTING THE COMMUNICATION SERVICE QUALITY

摘要

A method for collecting the communication service quality comprises the steps of: the network side obtains the evaluation data information generated by terminal based on the user input information; the network side takes the statistic about the evaluation data information from the terminal and gets the communication service quality statistical results. Additionally, the communication system, terminal and network side device for collecting the communication service quality is disclosed. The present invention can be used to enable the operator to obtain large numbers of the actual statistical samples representing the user's perception factually, then the operator can hold the actual service quality of the network in order to provide the more exact reference information for the future network optimization.