Business Process Crowd Sourcing with Dynamic Group Discovery and Social Push Communications

摘要

Systems and methods can support crowd-sourcing business process specifications within a process discovery system. A proposed process may be received from a process owner. The initial process may be published to one or more process participants. Isolation layers can be established comprising working copies of the initial process. Each working copy may be associated with one or more of the process participants. Social activity may be received from the participants. This activity may include modifications, markups, or comments to the working copies of the process. One or more relevant social groups of participants may be discovered. Process elements associated with increased levels of social activity may be indicated using heat maps. Notifications of process events may be pushed to participants. The process owner may selectively merge process modifications from the participants into a crowd-sourced business process specification, which can inform a development team implementing the business process.

主权项

1. A computer-implemented method for crowd sourcing business process specifications within a process discovery system, comprising:
receiving, by the process discovery system, an initial proposed process from a process owner; publishing, by the process discovery system, the initial proposed process for access by one or more process participants; establishing, by the process discovery system, one or more isolation layers each comprising a working copy of the initial proposed process; associating, by the process discovery system, one of the working copies with one or more of the process participants; receiving, by the process discovery system, social activity comprising modifications, markups, or comments to the one of the working copies from the respective associated process participants; aggregating, by the process discovery system, multiple received modifications from the process participants; discovering, by the process discovery system, one or more relevant social groups; assigning, by the process discovery system, one or more process participants to one of the relevant social groups; indicating, by the process discovery system, elements of the process associated with an increased level of social activity; providing, by the process discovery system, notifications of process events to one or more process participants; supporting, by the process discovery system, the process owner selectively merging process modifications from the process participants into a crowd sourced business process specification; and informing, by the process discovery system, a development team implementing the business process with the crowd sourced business process specification.