LOAD BALANCING IN A CENTRAL CONFERENCING ROUTING SERVER

摘要

Aspects of the present disclosure involve systems, methods, computer program products, and the like, for collaboration conferencing with multiple participants over a communications network, and more specifically for a conferencing routing service for managing and routing collaboration participants. In one embodiment, the conferencing routing service may maintain a database of information or preferences associated with the conference requester and attempt to select a conference bridge based on the requester's information. Further, the conferencing routing service may receive performance information from a plurality of conference bridges that are able to conduct the collaboration conference and select a conference bridge in response to the performance information.

主权项

1. A method for routing one or more collaboration conference access requests in a telecommunications network, the method comprising:
receiving a collaboration conference access request from a requester's communication device; associating an identification number with the collaboration conference access request, the identification number associated with a customer of a telecommunications network; requesting operational information of at least one conference bridge of a plurality of conference bridges connected to a telecommunications network, the operational information comprising at least an available capacity for the at least one conference bridge; selecting a conference bridge from the plurality of conference bridges associated with the telecommunications network and configured to host a collaboration conference, the selection occurring at least in response to the operational information of the at least one conference bridge; and transmitting one or more routing messages to the telecommunications network, wherein the one or more routing messages include an indication of the selected conference bridge.