| 摘要 |
The present invention provides a system of interactive real-person audio-visual on-line shop, which comprises a management module and at least one service module. Moreover, the system further comprises at least one service terminal for the agents to provide real time service. After the user logins into the system, her/he could click the button of the service module to transmit demand signal as her/he meets certain problems about the goods or the operation. Some agent would receive the demand signal and then provides instant exposition of the goods or the operation by means of VoIP (Voice over Internet Protocol), such as IP telephone.
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