Self-service terminal service emergency method and site server

摘要

Disclosed is a self-service terminal service emergency method used for solving a problem that a self-service service is lacked because a component of a self-service terminal on a self-service site is abnormal, thereby improving the quality of service and the resource utilization rate of the self-service site. The method of an embodiment of the present invention comprises: obtaining self-service services corresponding to a self-service terminal under a self-service site; checking whether a service is lacked among the self-service services, and if yes, obtaining a resource and/or component required by the lacked service, of the self-service terminal; checking whether the self-service site has the resource and/or component required by the lacked service, of the self-service terminal, and if yes, integrating the resource and/or the component under the self-service network according to a preset combination rule; and cooperatively operating the integrated resource and/or the component according to a preset optimization rule, so as to enable the self-service site to provide a self-service service corresponding to the lacked service.