摘要 |
Server outage data is automatically created and managed. Outage data is automatically retrieved from one or more servers at which an outage is detected by an agent installed on the server. The agent may search for outage event data and transmit the data to a monitoring application. The monitoring application receives the event data and creates an outage record from the data. Server contents, such as the number of users having account data on the server, can be determined either before or after the outage has occurred. Once the outage data and server contents are known, the cost and impact of the outage for each particular server can be determined. The cost of a server outage may be determined based on the outage record and the server data identifying resources of the server, such as user account data.
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